India – Additional Terms of Use

These Additional Terms of Use are applicable to residents of India, in addition to these Terms of Use, which may be read as part and parcel hereto. To the extent that these Additional Terms of Use are inconsistent with the Terms of Use or Privacy Policy, these Additional Terms of Use shall prevail.

Thank you for choosing QX LABS PTE. LTD.!

Your utilisation of QX LABS PTE. LTD., Inc. (“QX LABS PTE. LTD.,” “we,” “us,” or “our”), and other services for individuals provided by QX LABS PTE. LTD. , including associated software applications and websites (collectively referred to as “Services”), are subject to these Terms of Use. This agreement between you and QX LABS PTE. LTD., encompasses our Service Terms and vital provisions for dispute resolution through arbitration. By utilising our Services, you agree to abide by these Terms.

If you are located in the European Economic Area, Switzerland, or the UK, your use of the Services is governed by these terms.

For businesses and developers, our Business Terms govern the use of QX LABS PTE. LTD., APIs, and other services.

Please refer to our Privacy Policy for information on how we collect and use personal information, even though it does not constitute a part of these Terms. It is a crucial document that you should review.

About Us
QX LABS PTE. LTD. is an entity focussed on AI research and deployment to ensure betterment of humanity through artificial general intelligence. For more details about QX LABS PTE. LTD., please visit

Registration and Access
To use our Services, you must be at least thirteen [13] years old or meet the minimum age required in your country to contract with us. If you are aged under eighteen [18] years, you need parental or legal guardian permission. Provide accurate information for account registration, do not share credentials, and ensure accountability for all activities under your account.

Utilising Our Services
Permitted Actions: Conditional on your adherence to these Terms, you are authorised to access and utilise our Services. While using our Services, you must comply with all relevant laws, as well as our Sharing & Publication Policy, Usage Policies, and any other documents, guidelines, or policies provided by us. All the policies specified above constitute an integral part of these Terms.

Prohibited Actions: You are prohibited from engaging in any illegal, harmful, or abusive activities using our Services. For instance, you may not:

  • Utilize our services to host, display, upload, modify, publish, transmit, store, update or share any information that:
    • belongs to another person and to which you do not have any right;
    • is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes any effect which is detrimental to any user, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
    • is harmful to any person below the age of eighteen [18] years;
    • infringes any patent, trademark, copyright or other proprietary rights;
    • deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit of the Central Government as the Ministry may, by notification published in the Official Gazette, specify;
    • impersonates another person;
    • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting to another nation;
    • contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
    • is in the nature of an online game that is not verified as a permissible online game;
    • is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game;
    • violates any law for the time being in force;
  • Utilise our Services in a manner that infringes, misappropriates, or violates anyone’s rights.
  • Utilise our Service in a manner that Is harmful to children, is obscene, defamatory, abusive, libelous, racially, ethnically or religiously objectionable or otherwise invades the privacy of another individual.
  • Utilise our Service to carry out any activity that is in breach of laws applicable to both you and QX Labs Pte. Ltd.
  • Modify, copy, lease, sell, or distribute any aspect of our Services.
  • Attempt or assist in reverse engineering, decompiling, or discovering the source code or underlying components of our Services, including our models, algorithms, or systems (unless such restriction is prohibited by applicable law).
  • Falsely represent that Output was generated by a human when it was not.
  • Falsely and knowingly represent that Output was generated by one person when it was generated by another.
  • Disrupt or interfere with our Services, including circumventing rate limits or restrictions, or bypassing protective measures or safety mitigations implemented on our Services.
  • Use Output to develop models that compete with QX LABS PTE. LTD.
  • Use our Services or our Website or Applications to introduce computer viruses, worms, Trojan horses, time bombs, cancelbots, corrupted files, or any software intended to damage or alter a computer system or data;
  • You are not permitted to use software or automated means to use multiple accounts, requests, Output (as defined below) or queries to (or to strip, scrape, or mine data from) our website or applications.

Software: Our Services may permit you to download software, such as mobile applications, which may update automatically for you to use the latest version. Such software may include open source components governed by their own licences, which we make available to you. You are required to conduct your independent assessment of these third party license terms.

Corporate Domains: If you establish an account using an email address owned by an organisation (e.g., your employer), that account may be added to the organisation’s business account with us. In such cases, notice will be provided to you, enabling you to facilitate the transfer of your account unless your organisation has already notified you about monitoring and control. Once the account is transferred, the organisation’s administrator gains control over your account, including access to Content (as defined below) and the ability to restrict or revoke your account access.

Third-Party Services: Within our services, there might be incorporation of third-party software, products, or services (“Third-Party Services”). Specific features of our Services, such as the browse feature, may integrate output from these services (“Third-Party Output”). Both Third-Party Services and Third-Party Output are governed by their respective terms, and we disclaim responsibility for them.

Feedback: Your feedback is valued, and by providing it, you consent to its unrestricted usage by us without any compensation to you and disclaim any intellectual property rights or residual moral rights over the manner your feedback is incorporated by us in our Services.

User Input and Output: You have the option to provide input (“Input”) to the Services and receive output (“Output”) based on that Input. Collectively, Input and Output are referred to as “Content.” It is your responsibility to ensure that the Content does not violate any applicable laws or these Terms. By providing Input to our Services, you affirm that you possess all necessary rights, licences, and permissions to provide the Input as well as use the Content for your own use, including commercial use.

Ownership of Content: Between you and QX LABS PTE. LTD., and to the extent allowed by applicable law, (a) you retain ownership rights in Input, and (b) you own the Output. QX LABS PTE. LTD. assigns to you all of its right, title, and interest, if any, in and to the Output.

Similarity of Content: Due to the nature of our Services and artificial intelligence, it is possible that Output may not be entirely unique, and other users may receive similar results. The assignment of rights mentioned above does not extend to other users’ output or any Third Party Output.

Our Use of Content: We may utilise Content to provide, maintain, develop, and enhance our Services, adhere to applicable laws, enforce our terms and policies, and ensure the safety of our Services.

Retention of your Data: Information provided by You for registration with us for the utilization of our Services, and any information which is removed or to which access has been disabled owing to violation of these Terms or of any applicable laws in force, shall be retained for a period of one hundred and eighty days after any cancellation or withdrawal of your registration, or after such removal or disabling of access, as the case may be.

Accuracy: Artificial intelligence and machine learning are dynamic areas of research, constantly advancing to enhance the accuracy, reliability, safety, and overall utility of our Services. Given the inherent probabilistic nature of machine learning, utilisation of our Services may lead to Output that, in certain instances, may not precisely mirror real people, locations, or facts.

By using our Services, you acknowledge and agree to the following:

  • Accuracy Variation: Output may not invariably be accurate. It is advised not to solely rely on Output from our Services as an absolute source of truth, factual information, or a substitute for professional advice.
  • Evaluation Responsibility: It is your responsibility to assess the accuracy and suitability of Output for your specific use case. This involves employing human review where appropriate before utilising or sharing Output derived from the Services.
  • Legal and Material Impact: You must refrain from using any Output related to an individual for purposes that could have legal or material consequences for that person, such as making significant decisions regarding credit, education, employment, housing, insurance, legal matters, medical issues, or any other crucial aspect of their life.
  • Incomplete, Incorrect, or Offensive Output: Our Services may generate Output that is incomplete, incorrect, or offensive, and such Output does not necessarily reflect the views of QX LABS PTE. LTD. If the Output refers to third-party products or services, it does not imply an endorsement or affiliation with QX LABS PTE. LTD. by the third party.

Our IP Rights
QX LABS PTE. LTD. and its affiliates own all rights, title, and interest in the Services.

Paid Accounts
Billing Information: When purchasing any Services, it is essential to provide accurate and complete billing information, including a valid payment method. For paid subscriptions, your payment method will be automatically charged at each agreed-upon periodic renewal until cancellation. You are responsible for all applicable taxes, and taxes will be charged as required. In the event of payment failure, your account may be downgraded or access to our Services suspended until payment is received.

Service Credits: Some Services can be paid for in advance by acquiring service credits, all of which are governed by our Service Credit Terms.

Cancellation: You have the flexibility to cancel your paid subscription at any time. Please note that payments are non-refundable, except where mandated by law. These Terms respect any mandatory local laws concerning your rights to cancel.

Changes: Prices may be subject to change periodically. In case of a subscription price increase, you will be notified at least 30 days in advance, and the new price will be effective on your next renewal. This allows you the option to cancel if you disagree with the price adjustment.

Termination and Suspension
Termination: You have the ability to discontinue the use of our Services whenever you choose. However, we retain the right to suspend or terminate your access to our Services and/or delete your account and any non-compliant information or data provided by you, under the following circumstances:

  • Breach of these Terms or our Usage Policies. Your failure to comply with the law. Necessity for us to comply with the law. Your use of our Services poses a risk or harm to QX LABS PTE. LTD., our users, or any other individual.

Additionally, we may terminate your account if it remains inactive for over a year, and you do not have a paid account. In such cases, we will provide you with advance notice.

Appeals: If you believe that we have erroneously suspended or terminated your account, you have the option to file an appeal by contacting our Support team.

Discontinuation of Services
We may discontinue Services with advance notice and provide refunds for prepaid, unused Services.

Disclaimer of Warranties
Our Services are provided “as is.” Unless prohibited by law, we, along with our affiliates and licensors, do not make any warranties (express, implied, statutory, or otherwise) regarding the Services. We explicitly disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and quiet enjoyment. We do not guarantee that the Services will be uninterrupted, accurate, or error-free, nor do we warrant the security or preservation of any content.

By using outputs from our service, you acknowledge and agree that such usage is at your sole risk. You agree not to rely on outputs as the sole source of truth or factual information, or as a substitute for professional advice.

Limitation of Liability
We and our affiliates or licensors shall not be held liable for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data, or any other losses, even if we have been informed of the possibility of such damages. Our total liability under these terms will not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars ($100). The restrictions in this section are applicable to the fullest extent permitted by applicable law.

It is important to note that certain countries and states may not permit the disclaimer of specific warranties or the limitation of particular damages. Therefore, some or all of the terms mentioned above may not be applicable to you, and you may have additional rights. In such instances, these terms only constrain our responsibilities to the maximum extent allowed in your country of residence.

QX LABS PTE. LTD.’s affiliates, suppliers, licensors, and distributors are intended third-party beneficiaries of this section.

You agree to indemnify us, defend us and hold us harmless from and against any liability, loss, damage, cost and expense (including without limitation reasonable attorneys’ fees) suffered as a result of any claim, demand, action or suit made or raised against us (or our directors, officers and employees) by reason of your illegal actions, including without limitation your unauthorized use of any patent, trade secret, trademark, copyright or any other intellectual property right of any third party in your Input or for any commercial purposes.

Businesses or organisations agree to indemnify us for third-party claims related to their use of Services.

Dispute Resolution

MANDATORY ARBITRATION: All claims arising from or related to these Terms or our Services, irrespective of when the claim arose, whether before or after these Terms came into existence (a “Dispute”), shall be resolved through final and binding arbitration. You have the option to opt out of arbitration within 30 days of account creation or within 30 days following any updates to these arbitration terms by completing this form. If you opt out of an update, the last agreed-upon set of arbitration terms will apply.

Informal Dispute Resolution: Prior to pursuing formal legal action, both parties commit to attempting an informal resolution of the Dispute. You agree to initiate this process by providing notice to, while we will use the email address associated with your account for communication. If the Dispute remains unresolved after 60 days, either party may commence arbitration, with the option for an individual settlement conference if requested during this period. The informal resolution process tolls any statute of limitations.

Arbitration Forum: If the Dispute persists, either party may initiate arbitration with National Arbitration and Mediation (“NAM”) of Singapore under its Comprehensive Dispute Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as applicable. QX LABS PTE. LTD. will not seek attorneys’ fees and costs in arbitration unless the arbitrator deems your claim frivolous. The activities outlined in these Terms involve interstate commerce, and the Federal Arbitration Act of Singapore will govern the interpretation and enforcement of these arbitration terms and any arbitration.

Arbitration Procedures: Ideally conducted via videoconference, the arbitration may be held in person if the arbitrator deems it necessary, with the location to be mutually agreed upon or determined by the arbitrator, unless the batch arbitration process applies. A sole arbitrator, either a retired judge or an attorney licensed to practice law in Singapore, will exclusively resolve the Dispute. Settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator issues the final award, if any. The arbitrator possesses authority to grant dispositive motions.

Exceptions: This section does not mandate informal dispute resolution or arbitration for individual claims in small claims court, or for injunctive or other equitable relief to halt unauthorised use, abuse of the Services, or intellectual property infringement or misappropriation.

CLASS AND JURY TRIAL WAIVERS: Both parties agree that Disputes must be adjudicated on an individual basis only, and may not be pursued as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are expressly prohibited. The parties consent to litigate in court any request for public injunctive relief following arbitration for the underlying claim and all other claims. This provision does not preclude participation in a class-wide settlement. Both parties knowingly and irrevocably waive any right to a trial by jury in any action, proceeding, or counterclaim.

Batch Arbitration: In the event that 25 or more claimants, represented by the same or similar counsel, submit arbitration demands involving substantially similar Disputes within 90 days of each other, both you and QX LABS PTE. LTD. agree that NAM will consolidate them into batches of up to 50 claimants each (“Batch”). NAM will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees, and one videoconference or location-based hearing for each Batch, decided by the arbitrator. If any part of this section is found to be invalid or unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual proceedings.

Severability: Should any part of these arbitration terms be deemed illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would permit class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.

Redressal of Grievances
If you suspect a violation of your intellectual property rights or wish to report the violation of these Terms or our other Usage Policies, kindly forward your complaint to We reserve the right to remove or deactivate content that we deem to be in violation of our Terms or prima facie infringing, pornographic or in the nature of impersonation. In cases of repeated violations, we may take appropriate action, including the termination of user accounts.

Complaints must be submitted in writing to:

SINGAPORE (049422)

They should include the following details:

Details, including the address, telephone number, and email address, of the complainant, and in case a complaint is being registered through an authorized agent, the details of the person on whose behalf the complaint is being registered.

A description of the violation.

Information about the location of the material that is claimed to be in violation on our site for easy identification.

In case of a reported infringement of intellectual property,

  • details of the intellectual property which is infringed;
  • a statement from you expressing your good-faith belief that the disputed use is not authorised by the intellectual property owner, its agent, or the law; and
  • A statement affirming that the information provided in your notice is accurate, and, under penalty of perjury, confirming that you are either the intellectual property owner or authorised to act on behalf of the intellectual property owner.

General Terms

Assignment: You are not allowed to assign or transfer any rights or obligations under these Terms, and any attempt to do so will be considered void. We reserve the right to assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.

Changes to These Terms or Our Services: As we continuously strive to enhance and refine our Services, we may update these Terms, our other Usage policies or our Services accordingly. Changes to these Terms, our other Usage policies or the Services may occur due to factors such as alterations in the law or regulatory requirements, security or safety considerations, circumstances beyond our reasonable control, routine developments in the course of developing our Services, or adaptation to new technologies. We will provide you with a minimum of 30 days’ advance notice of changes to these Terms that significantly impact you, either through email or an in-product notification. All other changes will become effective as soon as we post them on our website. If you do not agree with the changes, you must cease using our Services. Your continued usage of our services will signify your consent to the modified Terms of our Service.

Delay in Enforcing These Terms: Our failure to enforce a provision is not a waiver of our right to do so later. Unless otherwise provided in the dispute resolution section above, if any part of these Terms is deemed invalid or unenforceable, that portion will be enforced to the maximum extent permitted, and it will not affect the enforceability of any other terms.

Trade Controls: You must adhere to all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be employed for any end use prohibited by applicable trade laws, and your Input may not include material or information requiring a government licence for release or export.

Entire Agreement: These Terms constitute the entire agreement between you and QX LABS PTE. LTD. concerning the Services and, save as mentioned hereinabove and except for any Service-specific terms, supersede any prior or contemporaneous agreements between you and QX LABS PTE. LTD.

Governing Law: These Terms will be regulated and interpreted in compliance with the laws of India, disregarding its conflict of law principles. Our neglect to enforce any right or provision of these Terms will not be deemed a waiver of such rights. Should any provision of these Terms be deemed invalid or unenforceable by a court, the remaining provisions will still be valid.