Usage Policies

We encourage responsible and safe use of our tools. To facilitate this, we have established usage policies applicable to all users of QX LABS PTE. LTD.’s models, tools, and services. Adherence to these policies is essential to ensuring the positive and ethical use of our technology.

Should we find that your product or usage deviates from these policies, we may request necessary modifications. Repeated or severe violations could lead to additional measures, including the suspension or termination of your account. Please be aware that our policies may be updated as our understanding of the use and misuse of our models evolves.

Prohibited Uses of Our Models

Usage of our models is strictly forbidden for the following purposes:

  • Illegal Activity: QX LABS PTE. LTD. prohibits the use of its models, tools, and services for any illegal activities.
  • Child Sexual Abuse Material (CSAM) or Exploitative Content Involving Children: Any generation of content that exploits or harms children, especially Child Sexual Abuse Material (CSAM), will be reported to the National Center for Missing and Exploited Children.
  • Generation of Hateful, Harassing, or Violent Content: Content expressing, inciting, or promoting hate based on identity, harassment, threats, bullying, and any promotion or glorification of violence, suffering, or humiliation of others is strictly disallowed.
  • Generation of Malware: Attempts to generate code intended to disrupt, damage, or gain unauthorised access to computer systems are strictly prohibited.
  • High-Risk Activities with Potential Physical Harm: This includes involvement in weapons development, military and warfare, and management or operation of critical infrastructure in energy, transportation, and water. Content promoting acts of self-harm, such as suicide, cutting, and eating disorders, is also forbidden.
  • High-Risk Activities with Potential Economic Harm: Participation in multi-level marketing, gambling, payday lending, automated determinations of eligibility for credit, employment, educational institutions, or public assistance services, as well as any fraudulent or deceptive activities, are not allowed.
  • Disallowed Activities Include:
    • Scams
    • Coordinated inauthentic behaviour
    • Plagiarism
    • Academic dishonesty
    • Astroturfing (fake grassroots support or fake review generation)
    • Disinformation
    • Spam
    • Pseudo-pharmaceuticals
  • Adult Content, Industries, and Dating Apps: The creation of content meant to arouse sexual excitement, erotic chat, pornography, and any association with adult industries or dating apps (excluding sex education and wellness) is strictly prohibited.
  • Political Campaigning or Lobbying: Generating high volumes of campaign materials, creating personalised campaign materials, building conversational or interactive systems for political advocacy, or developing products for political campaigning or lobbying purposes are disallowed.
  • Privacy Violations: Unauthorised tracking or monitoring of individuals, facial recognition of private individuals, classification based on protected characteristics, and using biometrics for identification or assessment are prohibited.
  • Unlawful Collection or Disclosure of Personal Information: Engaging in the unauthorised practice of law, offering tailored legal advice without proper review, or providing financial advice without expert assessment are not allowed.
  • Health-related Claims: The models are not fine-tuned to provide medical information. Users should never rely on the models for diagnostic or treatment services for serious medical conditions. QX LABS PTE. LTD.’s platforms should not be used for life-threatening issues requiring immediate attention.
  • High-Risk Government Decision-Making: Involvement in law enforcement, criminal justice, migration, and asylum decisions falls under high-risk government decision-making.

Additional Requirements for Specific Uses: For consumer-facing uses in sensitive industries and automated systems, disclaimers about AI usage and potential limitations must be provided. Products simulating individuals must obtain explicit consent or be clearly labelled as “simulated” or “parody.”

Use of Model Outputs in Livestreams, Demonstrations, and Research: These activities are subject to QX LABS PTE. LTD.’s Sharing & Publication Policy.

Remember, QX LABS PTE. LTD. provides a free moderation endpoint and safety best practices to assist in maintaining a safe app environment.

Platform Guidelines

Our API serves as the backbone for businesses spanning diverse sectors and technology platforms. Whether utilised in iOS Apps, websites, Slack, or various other applications, the straightforwardness of our API enables seamless integration across a myriad of use cases. Within the bounds of the aforementioned use case restrictions, we authorise the integration of our API into products on all major technology platforms, app stores, and beyond.

Plugin Guidelines

In addition to the aforementioned prohibited uses of our models, we impose specific requirements on developers creating plugins:

1. The plugin manifest must include a clearly articulated description aligning with the functionality of the API exposed to the model.

2. Avoid including irrelevant, unnecessary, or misleading terms or instructions in the plugin manifest, API endpoint descriptions, or plugin response messages. This encompasses directives discouraging the use of other plugins or instructions attempting to influence or dictate model behaviour.

3. Refrain from using plugins to bypass or disrupt QX LABS PTE. LTD’s safety systems.

4. Do not employ plugins to automate interactions with real individuals, either by simulating human-like responses or by responding with pre-programmed messages.

5. For plugins that disseminate personal communications or content generated by ASK QX, such as emails, messages, or other content, it is imperative to indicate that the content was AI-generated.

Similar to our broader usage policies, we anticipate adjustments to our plugin policies as we gain insights into the utilisation and potential misuse of plugins.