Service Credit Terms

These Terms, referred to as the QX LABS PTE. LTD. Service Credit Terms, constitute an agreement between you and QX LABS PTE. LTD. (or our affiliates), governing the acquisition, receipt, or utilization of any credit applicable to our Services (“Service Credit”). Capitalized terms not defined in these Terms are as per the meanings set forth in the agreement between you and QX LABS PTE. LTD., which regulates your usage of the relevant Services (the “Agreement”).

We may provide the option to prepay for specific Services by acquiring credits (“Prepaid Service Credits”). These Prepaid Service Credits represent the amount paid in advance for the corresponding Services, and additional terms may apply to specific Services.

Furthermore, we may offer Service Credits at no cost as part of a promotional program (“Promo Service Credits”). Promo Service Credits are not applied against any transaction-based taxes that may be applicable to you.

It is important to note that Service Credits are not legal tender, currency, or redeemable for money. They are not refundable, exchangeable, or equivalent to fiat currency. Service Credits do not substitute for fiat currency and do not grant any personal property rights. Non-transferable, Service Credits can only be used in connection with the relevant Service.

All sales of Services, including prepaid Services, are final, and Service Credits are non-refundable. If unused, they expire one year after purchase or issuance unless otherwise specified at the time of purchase.

Your QX LABS PTE. LTD. account will display your available Service Credit balance, and you are responsible for ensuring the accuracy of the credits added to or deducted from your balance. Your Service Credit balance is not akin to a bank account, digital wallet, stored value account, or any form of payment device.

Any attempted transfers, sales, gifts, or trades of Service Credits are prohibited and unrecognized. Such attempts violate these Terms and may result in the revocation, termination, or cancellation of Service Credits and/or your use of the Services. This could lead to immediate suspension or termination of your account without refund.

In accordance with the Agreement and applicable law, we reserve the right to suspend or terminate your use of the Services, including the suspension or termination of your Service Credit balance.

These Terms may be modified at any time, and the revised version will be posted on our website or emailed to the associated email address. The modified Terms become effective upon posting or, if notified by email, as indicated in the email message. By receiving or using any Service Credit after the effective date of a modification, you agree to be bound by the revised Terms.